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  • 'My Account' is a section created on our website, once you sign up with us. It helps you view and manage your transactions and orders anytime on our website. It allows you to:


    • Manage/edit all your personal data like address, phone number, email id
    • Change your password
    • Track the status of your orders
    • Review past purchases
    • Access your wishlist
    • Save your billing address for faster shopping

  • Effortlessly! The moment you sign up on our website your Neocrafts account is automatically created.

  • It's not mandatory to have an account to shop on advance craftech, you can "Checkout as Guest" , however by signing up you can enjoy the following benefits:


    • Track your orders
    • Review past purchases
    • Request your return or exchange
    • Access the wishlist

  • The moment you sign in, click on 'My Account'. Click on 'Profile', then click on the 'Edit' button. It helps you change your information and then save it.

  • Absolutely. There is no cost associated with setting up an account.

ACCOUNT MANAGEMENT

ORDER & TRACKING

  • To check the status of your order, please 'Sign in' and click on 'My Account'. Once in My Account, locate and click 'Order History'. This is the section which contains information about all the orders you have placed with neocrafts.in. Select the order you wish to track, And finally click on 'Tracking Code', this link will take you to our courier partner's website wherein you can see the delivery status of your order.

  • You will receive an email notifying you when your order has been confirmed. You can also go to the 'My Account' section and click on 'Order History' to check the status of your order.

  • If upon opening your order packet, you discover that an item is missing, please contact our Customer Service at +91 9971467548 (Monday - Saturday 10 AM to 7 PM) or mail us at advancecraftech@gmail.com.

  • Please contact our Customer Service at +91 9971467548 for assistance (Monday - Saturday 10 AM to 7 PM) or mail us at advancecraftech@gmail.com.

  • Please contact our Customer Service at +91 9971467548 for assistance (Monday - Saturday 10 AM to 7 PM) or mail us at advancecraftech@gmail.com.

  • Please contact our Customer Service at +91 9971467548 for assistance (Monday - Saturday 10 AM to 7 PM) or mail us at advancecraftech@gmail.com.

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